lubizIn short
- Lubiz shares your location only with friends you have accepted.
- No ads, no selling of data, no advertising tracking.
- You can go invisible anytime (ghost mode) and delete your account in the app: everything is erased.
Who is responsible for your data
Lubiz is published by SmartElements AI, Inc. For any question about your data: support@padoo.ai.
What we collect and why
| Data | Why |
|---|---|
| Email address, username, display name, password if you set one (stored hashed), emoji, color, optional photo and bio | To create your account, send you sign-in codes and let your friends recognize you |
| Precise location, speed, battery level | To show your location and status to your friends in real time. If you allow it ("Always"), your location is also sent when the app is closed so your friends see you up to date. |
| Inferred frequent places (home, visited areas) | To show "At home" to your friends and your "My world" map. Computed from your location, never shared beyond your friends. |
| Stories (photo or short video, text, optional place) and the list of friends who viewed them | Sharing a moment with your friends for 24 hours |
| Friend list, messages, reactions, streaks | To run the app's social features |
| Push notification token | To send you notifications (messages, invitations) and refresh your location when a friend asks |
| Usage log (logins, actions, never message content) | Security, abuse prevention and improving the app |
| Reports and blocks | Moderation and user protection |
Legal basis: performance of the service you request (contract) and, for background location and notifications, your consent, which you can withdraw anytime in your phone's settings.
Who sees what
- Your accepted friends see your location, battery, status and profile, depending on the ghost mode you choose (precise, blurred, frozen or hidden), adjustable friend by friend.
- Other users only see your username, display name and photo if they search for you. Never your location.
- Our team may access account data to run the service and handle reports. We do not read your messages unless they are reported to us.
Service providers
We use providers who process data on our behalf, only to run Lubiz: Render (server hosting), Expo and Apple / Google (notification delivery), Apple Maps or OpenFreeMap (map tiles). Some are located in the United States.
How long
- Only your latest location is kept: each new position replaces the previous one. We keep no trip history.
- Other data is kept as long as your account exists and is deleted immediately when you delete your account (Profile → Delete my account, or see lubiz.app/delete-account).
- Stories are erased from our servers 24 hours after posting, or as soon as you delete them.
- Reports may be kept for up to 1 year for user safety.
Your rights
You can access your data, correct it (in your profile), delete it (account deletion in the app), request portability or object to processing by writing to support@padoo.ai. EU users can also contact their data protection authority.
Minimum age
Lubiz is for people aged 13 and over. Where local law requires it (for example under 15 in France), parental consent is needed.
Security
Traffic with our servers is encrypted (HTTPS), passwords are stored with a one-way hash, and admin access is protected.
Changes
If this policy changes significantly, we will let you know in the app.