Help & contact

Contact us

For a bug, a question, an urgent report or a data request:

My friends don't see me up to date

Open Lubiz, then Profile → Permissions. Set location to Always and turn on precise location and notifications. On iPhone, also keep "Background App Refresh" on.

How do I go invisible?

Tap the ghost on the map: you can blur, freeze or hide your location, for everyone or friend by friend.

Someone is bothering me

Open their card on the map, then Block or Report at the bottom. A blocked person no longer sees your location and can no longer contact you. We handle every report within 24 hours.

Delete my account

Profile → Delete my account. All your data is erased immediately and permanently.